Privacy Policy

At FinAdvice Malaysia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you register for our workshops, subscribe to our newsletter, fill out contact forms, or interact with our website in other ways. This may include:

  • Personal identification information (name, email address, phone number)
  • Demographic information (age, occupation, location)
  • Financial goals and objectives
  • Payment information when registering for paid workshops
  • Feedback, questions, or correspondence you send to us

We also automatically collect certain information when you visit our website, including:

  • Log information (IP address, browser type, pages visited, time spent)
  • Device information (hardware model, operating system)
  • Location information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process workshop registrations and payments
  • To send administrative information, such as confirmations and updates
  • To respond to your comments, questions, and requests
  • To send promotional materials and newsletters if you've opted in
  • To monitor and analyze usage patterns and trends
  • To protect our services and users from fraudulent or harmful activities
  • To comply with legal obligations

Disclosure of Your Information

We may share your personal information in the following situations:

  • With service providers who perform services on our behalf (payment processors, email service providers, analytics providers)
  • With your consent or at your direction
  • To comply with applicable laws, regulations, or legal processes
  • To protect the rights, property, and safety of FinAdvice Malaysia, our users, or others
  • In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

Your Rights and Choices

You have several rights regarding your personal information:

  • Access and Update: You can access and update certain information through your account settings or by contacting us directly.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect the functionality of our services.
  • Data Deletion: You may request deletion of your personal data, subject to certain exceptions provided by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws different from those in your country. By using our services, you consent to the transfer of your information to countries outside Malaysia, including countries where we operate our servers and engage service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +603 2345 6789
Address: Level 15, Menara XYZ, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

Last Updated: January 10, 2024